🐓 Equinex Help Center

Your guide to managing horse health with confidence

Your Session Info

Getting Started

šŸ‘‹ Welcome to Equinex

Learn the basics of the app and how to get started

šŸŽ Adding Your First Horse

Step-by-step guide to creating horse profiles

šŸ“… Scheduling Appointments

Book vet and shoer appointments with ease

šŸ“ Managing Notes

Keep track of important information about your horses

Features

šŸ¤– AI Image Analysis

Use AI to analyze horse images and get insights

šŸ„• Feed Schedules

Create and manage feeding routines

šŸ‘„ Managing Contacts

Organize your vets, shoers, and other contacts

šŸ“° Newsletters & Updates

Stay informed with the latest tips and news

Frequently Asked Questions

How do I sync my data across devices? +
Your data automatically syncs when you're connected to the internet. Simply log in with the same account on any device to access your information. Pull down on any screen to manually trigger a sync.
Can I share my account with others? +
Yes! Use the Invite feature in the app to invite team members to your account. They'll receive an invite link and can join your account with their own login credentials.
How do I backup my data? +
All your data is automatically backed up to our secure cloud servers. As long as you're signed in and syncing, your data is safe. You can also export data from Settings if needed.
What should I do if I forget my password? +
Use the "Forgot Password" link on the login screen. You'll receive an email with instructions to reset your password securely.
How do I delete my account? +
Go to Settings > Account > Delete Account. Note that this action is permanent and will delete all your data. Please make sure to export any information you need before deleting.

Still need help?

Our support team is here to assist you

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